Sign up to join our community!
Please login to your account!
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
The synaps support is horrible - not to say inexistent. Sent several mails with no reply. On top of that, on Launchpad site there is no possibility to access the KYC link to see the status or step where it is pending. You cannot check or do anything - for e.g. if you entered the wrong email address and want to redo the KYC! On BOY the KYC was straightforward, was able to check the synaps status and the process ended within few hours! @SeverMM - can we improve this process for the next launchpad projects?
hey Alex, thousands of people are performing this verification, which is very serious. Use this first experience to prepare for the next ones with the kind seriousness that you would when preparing to cross the border. Tens of thousands have been processed here.